Cleo Life Std Smart Lock with 5-way Unlock for Internal Doors | Free Installation | Door Thickness: 20-65 mm
Introducing Cleo Smart Lock, designed with a focus on reliability, this door lock ensures top-grade security while offering a hassle-free experience.
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Product Guide: Explore and Learn
Unlock the Full Potential of Our Product with Expert Guidance: Explore Installation Guides, Troubleshooting Tips, and Expert Support!
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Frequently Asked Questions
How to read operation records?
Open the OzoLife App, select the lock, and access the records.
How to associate the app user account with the lock user number?
Open the "Record" option on the lock interface in the App. Select the log record for the user in the lock that you want to link with the App user account. Click on the edit icon beside the record, choose the App user from the list, and click "Save" to confirm the changes.
User is not receiving "Remote Unlock" requests on the App or there is a delay in receiving it.
Make sure the lock is connected to a Wi-Fi network, paired with the OzoLife App, and that the internet connection is working. Ensure strong Wi-Fi signals with a signal strength greater than -60 dBm for better performance.
Unable to register fingerprint.
a) Check the fingers for dirt or wear, and inspect the fingerprint sensor on the lock for any dirt or oil stains. b) Test if the fingerprint sensor is functioning properly by pressing any fingerprint on the sensor to check for a response.
After how many incorrect password attempts will the lock go into auto-secure mode? For how long will it be in auto-secure mode?
The keypad locks for 90 seconds after five consecutive incorrect password attempts.
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