A Smarter Way to Secure Your Door
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Frequently Asked Questions
How do I choose a smart lock that works with my smartphone and fits my existing door?
Start by checking your door thickness — Ozone's Cleo Wi-Fi lock fits doors 20–65mm thick, and the Morphy Eco fits 35–80mm, covering most Indian residential doors. All locks support multiple access modes: fingerprint, RFID card, PIN, and emergency key. For smartphone control, use the OzoLife App (Android and iOS). Wi-Fi models like the Cleo give you full remote control from anywhere; Bluetooth models work best for local proximity access. Most standard Indian doors do not require major modification for Ozone lock installation.
Can a smart lock be integrated with a home security system or alarm?
Yes. Wi-Fi-enabled Ozone smart locks can be paired with Amazon Alexa and Google Home via the OzoLife App, allowing voice control and integration into your broader smart home setup. The combo smart lock + video doorbell products also explicitly support Alexa and Google Assistant. Note: Z-Wave and Zigbee compatibility is not confirmed on Ozone products — a previous version of this FAQ incorrectly included those protocols. Stick to Wi-Fi integration via OzoLife App for verified compatibility.
What should I know about battery life and what happens during a power cut?
Ozone smart locks run entirely on batteries, so a mains power cut has no effect on the lock — it continues to work normally. The locks use 4 AA batteries. Battery life under typical use (8–12 unlocks per day) is approximately 6–12 months. The lock gives a low-battery alert before power runs out. Bluetooth models consume less power than Wi-Fi models and will last longer between changes. An emergency physical key override is always available as a final backup.
Are smart locks genuinely secure, or are they easier to hack than traditional locks?
Ozone smart locks are designed to be highly secure. They use encrypted communication technology for app connectivity, and the PIN entry system includes an anti-theft feature — you can enter random digits before or after your actual code so bystanders can't identify it. After multiple incorrect PIN attempts, an alarm activates automatically. The physical bolt mechanism is comparable to traditional deadbolts in strength. For the specific encryption standard (AES-128 or AES-256) on individual models, check the product spec page or contact Ozone support, as this detail is not currently listed on product pages.
How do I give temporary or guest access to someone when I'm not home?
On Wi-Fi-enabled Ozone smart locks (like the Cleo), you can manage access remotely through the OzoLife App. You can share access via RFID card or password with family members or domestic helpers through the app's device sharing feature. The app supports multiple user profiles. For time-limited or one-time guest access with auto-expiry scheduling, check the specific model's app features — the OzoLife App page (ozokart.com/pages/ozolife-app) has current details. Remote revocation is supported on Wi-Fi models.