Shipping Policy

Introduction

• This Shipping and Delivery Policy should be read in conjunction and together with the Terms of Use and the other Policies available in the website. By using the Website, you're agreeing to this policy and our Terms of Use and other Policies.
• For this Policy, all capitalized terms not otherwise defined herein shall have the meanings ascribed to them as set forth in the Terms of Use and the Privacy Policy.
  
  
  

Shipping Zones

We ship to all locations within India. However, we reserve the right to restrict deliveries in certain areas, and we are at our discretion to reject delivery and/or cancel orders that are not within the reach of delivery or where shipping although possible at the time of order placement, has, at the time of shipping, become impossible.

Shipping Methods

We offer multiple shipping methods, including standard and express delivery options, to suit your convenience. The tentative delivery days are mentioned on the cart page on the website at the time of placing the order. We generally deliver orders within 5-7 business days (“Estimated Delivery Time”) from the date of order, depending on the delivery location and shipping method selected. We can process only one shipping address per order, hence if you would like to ship products to multiple addresses then you are required to place separate orders.

Delivery Charges

We offer free shipping on all orders, irrespective of the cart size.

Product Satisfaction

We take customer satisfaction seriously, and we are committed to ensuring a good shopping experience for our customers. If you are not satisfied with your purchase, please reach out to our customer support team, and we will do our best to resolve the issue.

Availability of Products

Delivery/shipment of goods is subject to the availability of products, changing weather conditions, the occurrence of national holidays, applicability of the law in force, restrictions of the government, high volume of orders or any other functional restrictions. In case of any delay due to these reasons, we will keep you informed through email or phone.

Responsibility for Successful Shipment

At the time of delivery, it is the customer's responsibility to be available to receive the shipment successfully. If you are unable to receive the shipment, please inform our customer support team on the below mentioned contact in advance to reschedule the delivery.

 

Customer Support :
customercare@ozone.in
+91 9310012300